注意: 若有任何尺寸方面的不确定的问题请于下单前主动询问 否则出货皆以订单尺寸为主 谢谢 English Below -材质- 鞋面:牛皮 鞋底:EVA+TPR（热塑性橡胶） -尺寸规格对照- https://c2.staticflickr.com/8/7630/27140045992_1268ceda2f_o.png https://c2.staticflickr.com/8/7029/27168039341_5d9b046736_o.png *尺寸挑选会因楦头不同、脚板宽度、脚型差异而有所不同 实际脚长仅供尺寸选择参考 *若不了解自己适合什么尺寸的朋友们，可以来信提问，我们将揭诚为您服务。 购买需知: 1.此款采用牛皮，会有牛只自然的成长胎纹。 2.颜色略有偏差，以实品颜色为主。 如何购买: 1.选购商品规格后，我们会确认是否有现货，有现货，我们将在1-2天内为您出货，若遇假日除外 若无现货，会开始进行订制的程序，工作天约20-30不等(不含假日)，烦请您耐心等候。 2.订制鞋款需先付清款项，确认尺寸，若有疑问可来信询问，并附上您的脚长、宽，确认尺寸进入订制程序，制作完成后，若非Aesopshoes本身疏失(颜色、尺寸做错、商品严重瑕疵)，恕不退换。 【欲更换商品颜色或尺寸】 Aesop出货作业是以订单系统所显示的资料进行出货作业， 若因个人因素欲换货，请阅读以下注意事项： 1. 收到商品检查试穿后，若因个人因素欲换尺寸或鞋款，请先填写Aesop亚士多手工女鞋onlin shop退货表单，完成后客服将会尽快地与您联系，做商品的退换确认，此项目工作天需要3 ~5天，请耐心等候。 2. 因个人因素欲更换商品之退货运费，由买家负担，便利超商交便货店到店运费新台币60元 ; 宅配以货运公司实收金额为准 ; 港澳地区由顺丰快递公司的实收金额为准 申请退货前我要注意什么？ 1. 所有售后服务规定都需在入收到商品的七日内完成，所以务必请您收到商品后要马上检查唷 2. 如需要售后服务而欲自行寄回商品，请您一定要先与Aesop客服联系，Aesop一定会竭尽地为您服务，请勿在未告知的状况下就迳自将商品寄回，Aesop将无法受理唷 3. 请将欲退货的商品出货明细，随退货商品一并寄回 4. 若欲退换货，商品请保持无任何气味与污渍沾染并且完整包装， Aesop亚士多手工女鞋收到商品后若该退货商品无法通过检查（不符合以上售后服务范围内之情形），Aesop将无法受理您的 5. 若欲寄回商品，鞋盒、保固卡与出货明细请一并寄回 产地/制造方式 产地台湾/手工制作 ------------------------------------------------------------------- English Version -Materials- Vamp: Leather Sole :EVA+TPR Things you should know BEFORE buying For the size changes by different soles, and different types of feet. The size table is provided below for your reference of size selection. If you are not quite sure about which size that you should take, Do Not hesitate to write us any questions. We be always gladly to answer you as soon as possible. 1. All of our handmade collection are made by leather. By the time that cows grow up, some scars naturally remain on leather. 2. Sometimes the colors will be different depends on what kind of device you use. We make the difference as little as possible. How to Buy Before you select the size, we suggest you to read our size reference table. Furthermore, if you are still quite not sure about the size, write us! Do not hesitate. We offer you our “size selection ”experience. ***The ordering be completed after payment be confirmed. Shipping : We will dispatch your order within 1-3 days. please wait 3-10 days to receive your order, it depends the region and country you locate as well. For all of our collection are handmade products, sometime you have to wait for about 20 to 30 days for manufacture working days, yet, it’s worthy, you have my words. Refunds and Exchange The most important thing that we care about is quality and also how the shoes make you feel.We gladly accept all the returns and exchanges under the following TERMS & CONDITIONS: 1. We have a 7-day exchanged policy. The period starts from the date you receive the product you ordered. After the period, we no longer allow exchanges or returns. 2. For refunds, we refunds you the full purchase price as soon as we receive shoes back. In Pinkoi system, please apply the refunds by filling the apply form before. You find it on the page. 3. Shoes must be returned in unworn/original condition. When trying shoes on, please walk only on carpeted surfaces to avoid marks & scuff on soles. 4. Please notify us before sending shoes back. 5. Please make sure the refunds products or exchange products are sent with invoice, warranty card and a completed wrapped. When you are not sure about if you can make the exchanging in “the condition” you encounter, please write us without hesitation. We gladly find the solution with you. You can contact us at any time through message system. Please kindly note that we may have time differences, so we usually respond to your questions within 12 hours.